Pro-ficiency Appoints Jenna Rouse As VP of Client Success


This year’s most exciting news! Jenna Rouse has joined the team at Pro-ficiency as the VP of Client Success.

Durham, NC — December 1, 2020

Jenna Rouse has been turning heads and lighting up minds in the training industry since she joined the Association for Clinical Research Professionals (ACRP) 16 years ago. Her expertise in building partnerships and new business opportunities for ACRP quickly led to her development of a strong understanding of the training gaps and needs among CROs, Sponsors and sites within the clinical research enterprise. Her move to Pro-ficiency is a testament to the growth and exciting future of our organization.

“Our company has grown to where it became clear we needed to expand our team to ensure continued outstanding customer support and innovative solutions. I have known Jenna professionally for several years, and when the opportunity arose to bring her onto the Pro-ficiency team, we knew it was a win for the organization, and for our valued clients” –JoAnne Schaberick, Co-CEO at Pro-ficiency.

“I loved working with Pro-ficiency as their client” says Rouse. “The Pro-ficiency platform and simulation programs are truly ground-breaking in the clinical research space and I knew I needed to be a part of a company with that kind of vision”. 

Jenna will work with the Executive Sales Team to manage mature, existing and new business accounts, and generate additional business opportunities within that client base. Her attention to high standards and superior client relationships is sure to add to our continual success.

About Pro-ficiency

Pro-ficiency utilizes simulation-training, eMentoring, and analytics to train researchers to the highest performance standards possible. Leading the virtual revolution in remote site support, we provide remote site training, compliance and communication tools to 60,000+ clinical researchers globally.  Our virtual toolkit helps study teams meet the challenge of training and communicating with sites. 

Initiate trial sites faster and more efficiently and reduce protocol violations with our easy-to-use web-based platform. Learn more at

Source: Pro-ficiency LLC

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